Legal document
Support
Something not working, or a question? Write to vidarpgapp@gmail.com. Include your phone model, the app version (shown at the bottom of the More screen) and what happened. A single person answers, so a reply may take a few days.
Email: vidarpgapp@gmail.com
Controller: Alex Vida, independent developer, Spain.
Frequently asked questions
How do I recover my game if I change phones or lose it?
VIDA RPG has no accounts and no cloud copy: your game lives only on your device. The only way to keep it is to make a copy yourself: More → Settings → Export creates a file you can save wherever you like (your own cloud, an email to yourself, another device). On the new phone, Import reads that file and replaces the current game.
If you uninstalled the app without exporting, the game cannot be recovered: nobody has a copy. The PRO subscription and any programmes you bought can be recovered with "Restore purchases", in Settings or on the PRO screen, because they belong to your store account.
How do I change the language?
In More → Settings → Language. You can choose from seven languages — Spanish, English, Polish, French, German, Italian and Russian — regardless of the system language. All seven are bundled in the app, so no connection is needed. Anything you wrote yourself (names, goals, texts) is not translated: it is yours and is kept as is.
What happens if my character dies?
Your character has 1000 health points. The vices you log take health away; if it reaches zero, the character dies. While dead, it earns no experience and you cannot log habits. The only way back is to complete the penalty you set yourself (the default is covering 50 km; you can change it from that same screen). Once completed, the character revives with half its health and the game continues: you do not lose your level, your suns or your missions.
How does the streak work, and what protects it?
The streak counts consecutive days on which you log at least one positive action. A blank day breaks it, unless you carry a shield: they are bought in the Shop with suns, you can carry two at most, and each one covers one blank day and is used up. A shield keeps the days you already had; it does not grant new ones.
If a streak of three days or more breaks, a 24-hour recovery window opens: if you log six positive actions within it, you get the whole streak back. Milestones (7, 30, 100, 180 and 365 days) unlock exclusive cosmetics. Days are counted in universal time (UTC), so the day change may not match midnight in your time zone exactly.
What exactly does the AI Coach do?
It is an optional feature that analyses your goals and progress and proposes concrete adjustments or actions, in your language. It only acts when you tap its button, in three places: when refining a goal, when requesting the weekly analysis in Progress, or when asking for a suggestion about a mission. At that moment a structured summary of your goals and progress is sent to the VIDA RPG coach server, on Cloudflare, which queries an open language model (since 2.16.0, Gemma, by Google, run by Cloudflare) and does not store what you send it: without your name, without photographs and without the content of your golden card. It never sends anything on its own.
Without paying, you can ask it two queries a month; with PRO, one a day; each extra query, if you want it, by watching a voluntary rewarded ad or with a query credit; and in any case a cap of twelve a day per phone. If the server runs out of its free quota on a given day, the coach says so, does not count the query or the credit against you and is back the next day. Since 2.12.0 it adapts to each kind of goal, and what you answer your guide or the Paladin never reaches it. You can switch it off completely from Settings; the rest of the app works exactly the same without it. Its suggestions are ideas to weigh up, not instructions or professional advice. More detail in the Privacy Policy.
Does the app need an internet connection?
No. The whole game works offline. Only the AI Coach, when you invoke it, rewarded ads, when you ask to watch one, and purchases (the PRO screen and the challenge programmes), when you open them, need one. Physical activity from Health Connect is read on the phone itself and does not need one either. Since 2.16.0, so do query credits, when you buy or spend them. Since 2.17.0, on Android, the original soundtrack comes in a pack that is downloaded by Google Play, not by a VIDA RPG server; until it is there, you hear the music generated on the phone, offline.
What is PRO and how do I cancel it?
PRO is an optional subscription, monthly or yearly (the yearly one with a seven-day free trial). It gives the AI Coach one query a day, lets you follow two mentor paths at once, removes the limit on Feats (without PRO, the first is free and the second is unlocked with suns earned by playing) and on coach plans, and adds advanced statistics, exclusive cosmetics and the six challenge programmes, which can also be bought individually. The download is free, ads are always voluntary (PRO does not need them) and suns are not sold for real money. It is bought and cancelled from Google Play (or the App Store), like any other subscription: you keep PRO until the end of the period you paid for, and the app cannot cancel it for you and puts no obstacles in your way.
What are query credits?
Since 2.16.0, an optional purchase, in packs of 5 and 20, through Google Play. A credit does the same as an ad, without watching it: one more AI Coach query, a new Feat from the third on or, since 2.17.0, one more encounter in the adventure. In the adventure it also pays the fare for a journey: one credit for every 500 suns or part thereof. They are not earned by playing, give no EXP or suns, do not turn into suns and cannot be passed to anyone else; the balance is capped at 100 and you can see it, with your receipts, in Settings → Query credits. Credits you have not spent can be refunded within 14 days of the purchase: write to vidarpgapp@gmail.com with the order number from your receipt. If you reinstall the app, the unspent balance can be recovered in Settings → Query credits → "Recover my credits", with the order number; after 24 months without activity, it is deleted. They are not sold in Russia. Full conditions in the Terms of Use. Since 2.17.0, a credit also unlocks a piece of the original soundtrack: it stays unlocked in your credit account (the balance kept on the Coach's server) and comes back with "Recover my credits"; it is lost if that account is deleted or goes 24 months without activity.
Are there ads?
Only if you ask for them. Since 2.15.0 there are rewarded ads from Google AdMob in three places, always behind a button that you decide to tap: an extra AI Coach query, once you have used the ones in your plan, a new Feat from the third on without PRO, at most one a week, and, since 2.17.0, one more encounter in the adventure once you have used up your new encounters, at most two a day. They give no EXP or suns. They never appear when you open the app, when you mark habits or slips, when you close the day, in low-health alerts, in the rest of the Compass, in practices, at checkout or on screens with Health Connect data, and that data is never used for advertising. In the European Economic Area, the United Kingdom and Switzerland, before the first ad you will see Google's consent form, which you can open again in Settings → Ads → Ad privacy. There are no ads in Russia or on iPhone. Since 2.16.0 (in the adventure, since 2.17.0), in all three places you can use a query credit instead.
How do I delete all my data?
With the "Reset the game" button in Settings, or by uninstalling the app. Nothing remains on any server. The steps are in the Data Deletion Policy. The only exception, if you bought query credits, is their balance on the Coach server, tied to an anonymous identifier. Since 2.17.0, the soundtrack pieces you have unlocked with credits are kept there too.